Looking after your mental health

Because we’ve been helping hardworking Aussies look after their health for 135+ years, we know everyone’s mental health journey is different. And often finding support can be challenging. That’s why we’re now working on programs to help you, and your loved ones, to get the support you need.

Online Cognitive Behavioural Therapy

You can access a range of evidence-based online treatment programs through THIS WAY UP*, a digital mental health service developed by psychiatrists and psychologists.  Eligible RT Health members can choose from nine programs, designed to help you understand and improve mental challenges like stress, anxiety, depression and even perinatal anxiety.

Depending on your extras cover (and the course you chose), we'll cover the cost of eligible THIS WAY UP programs, up to your annual limit.^

Eligible RT Health members can access the courses listed below as part of their extras cover benefits. 

  • Depression
  • Generalised Anxiety
  • Social Anxiety
  • Health Anxiety
  • Panic
  • OCD
  • Anxiety and Depression
  • Mindfulness-Enhanced CBT
  • Perinatal Anxiety and Depression

How to sign up

  1. Sign Up: Create a free account with THIS WAY UP. It only takes a few minutes. Just click on ‘Sign Up’ on their web page and you’ll be on your way.
  2. Choose Your Program: Find the mental health and wellbeing program that suits your needs from the list of eligible programs that RT Health covers^.
  3. Begin. The most important step is to start. Register for the program you’d like to complete, make your payment and get started.
  4. Make your claim. Send us your claim (remember to attach a copy or photo of your THIS WAY UP receipt). The RT Health mobile claiming app is the easiest way to get your claims to us. RT Health will reimburse the cost of eligible THIS WAY UP programs up to your available extras limits^.




Important information

* You should make your own enquiries to determine whether this service is suitable for you. If you decide to use this service, it'll be on the basis that RT Health won't be responsible, and you won't hold RT Health responsible, for any liability that may arise from that use.

^This Way Up is available to RT Health members with Deluxe Extras, Top Extras and Smart Extras cover, up to their annual limit of $120 per person, paid under Psychology benefits. The benefit payable will depend on the program you choose.